FREE SHIPPING ON ALL AU ORDERS
SHIPPING
Once your order has been placed, please allow 1-7 days for processing. We are a small team.
All orders are sent with tracking information.
RETURNS AND EXCHANGES
If you would like to request a return, please email us at atelier.131.syd@gmail.com within 7 days of receiving your order.
In your email, please include:
- Order number
- Name associated with order
- Email address
- Your request/reason
Items that appear worn, washed, or are not in original condition are ineligible for returns.
The customer is responsible for shipping returns with all costs for the return at the customer’s expense.
If the customer wishes to exchange sizes, they must return their original item in unworn condition and place a new order for their desired size.
We do not cover return and exchange shipping costs at this time.
Upon the return of the item/s, you will be refunded within 5 - 7 business days to the original payment method. *Please note this process may take longer to appear in your account depending on your credit card issuer/payment method. The status of your refund will be notified after inspecting the item.
REFUNDS
Refunds will include the original amount at time of purchase, minus the original shipping cost.
Please note that return processing may take additional time during peak seasonal times.
ATELIER 131 is not liable for any items damaged or lost in the return transit. Please ensure all return packages are sent with a tracking and insurance service are well packaged.
Orders returned without a return authorisation may face delays in processing.
FAULTY ITEMS
If any items are damaged, defective or incorrect, please contact us within 7 days.
We will not send out items we deem defective.
Cancelling / Cancelled Orders
In the event you would like to cancel your order, please email atelier.131.syd@gmail.com and include:
- Order number
- Name associated with order
- Email address
- Your request
We possess the right to cancel orders which abuse our terms & conditions. We will refund orders suspected of fraud, therefore please read our terms & conditions carefully.
If you have any other questions contact us at atelier.131.syd@gmail.com.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™